Frequently Asked Questions
What kind of film do you use to make mounted slides?
We use Kodak Ektachrome 100 35mm film.
What resolution will be the best for slide?
Minimum for great quality is 1200x1800 pixels. That’s a 4x6@ 300 dpi.
What kind of image formats can you make slides from?
We can image slides from many formats such as PPT (Power Point), JPEG, BMP, TIFF,
PSD, PDF etc.
Can I send other than JPEG file via internet?
Yes or No.
TIFF, BMP, PSD are very large files, therefor it takes a lot longer to upload one image. We
will recommend to send JPEG file for quick internet transfer. You can send PPT (Power
Point) and PDF files through our powerpoint center.
What is the different between JPEG and TIFF format?
TIFF is format without condensing the data size. JPEG is the most popular international
standard format condensed with special mathematic formula to keep high photo quality.
The data size of JPEG is about 5% to 10% of original file size. For example, the data size of
4"x6" 150 dpi digital photo is 2,160K Bytes by TIFF format and 100k to 200K Bytes by JPEG
format. You cannot identify the quality difference between JPEG and TIFF on the screen or
printed picture of the size up to 8"x10". Unless you are looking for photo size 20"x30" or
bigger, we recommend to use JPEG format.
Will my camera produce a good enough file for a slide?
"YES" Just about all digital cameras these days will provide files that make great slides.
Anything above a 2 MegaPixel camera can make a great slide. For best results, use the
highest resolution, and capture the image in fine or high quality JPEG format.
Will I lose any of my image?
Most digital cameras capture images in a slightly different aspect ratio than a full frame
slide. What this means is that when you have slides made from an unedited digital camera
photo, the slide will have a small black strips on two opposite edges, like the one shown
on the left. If you want the image to fill the full mount without borders, crop the image in a 2:
3 aspect ratio. (2:3 is the same ratio as a 4x6 inch print.)
CROPPING NOTE: At checkout you will be asked to choose a cropping method.
Option 1 (auto crop) or 2 (white strips) will give us your full image. We will NOT crop any of
your image when making slides. We will shrink to fit and fill the two remaining sides with
black. Option 1 is the best to choose. In option 2 we will convert the white space into
black. Option 3 is a 2:3 crop ratio. You may use this option if you want to crop your image
(s) to fill the full slide. Once you crop, that will be the image we receive.
How do I request special instructions?
Type your request or question in the special instructions box at the time when you place
your order. You may also reply to the e-mail confirmation you receive after you place your
order.
I don't understand proportions. Will my image be cropped when it is made into a 35mm
slide?
The DigitalProPrints.com system is designed to automatically add "black" around your
image if it is not proportional to the 2x3 aspect ratio of a 35mm slide. This ensures that
your images are not cropped when making 35mm slides from digital files. However, if you
want to do your own cropping, use a photo editing software program like Adobe Photoshop
to crop your image using the 2x3 aspect ratio of a 35mm slide.
What is the standard turnaround time for orders?
Our standard slides are imaged and shipped within 24 hours.
Rush orders must be in by 10am PST for us to ship the ship it the same day, Monday
through Saturday. Any order that comes in on Sunday will be shipped on Monday.
What shipping options do I have?
Shipping and handling -- we use USPS and UPS for shipping. UPS guarantee their delivery
times, USPS does not. See pricing for more shipping information.
I am having problems uploading my digital files to digitalproprints.com. What should I
do?
If you are having trouble uploading files, please do the following:
Ensure that your files are acceptable to digitalproprints.com. Please click here to learn
about the files types that we accept. If you meet the requirements then try uploading one
file. If you have success, try uploading more.
What file types do you accept?
We also accept PowerPoint and PDF files which cannot be uploaded through our
PowerPoint upload center. You may FTP or mail us a CD. See Mail Order.
What DPI should I use?
It doesn't matter. This eliminates the need for DPI information. So, the film recorder system
ignores DPI information. The only thing that matters is the pixel resolution, which is the
multiplication product of dpi and image dimension.
Should I change the resolution in PhotoShop?
No. Increasing the image resolution will not add more detail. Decreasing the image
resolution will reduce sharpness. You may, however, want to increase resolution if you
plan on adding text to the image. That way, the text will be sharper.
Should I use antialaised text in PhotoShop?
Yes. Selecting anti-aliased text will effectively double the sharpness of your text.
Adjusting the appearance of an image
What are your file size recommendations for 35mm slides?
We recommend a minimum file size of 1200x1800 pixels when making 35mm slides from
digital files.
o Because it's proportional to the 2x3 aspect ratio of a 35mm slide.
o it's a manageable file size appropriate for online uploading
o it provides a sufficient amount of digital information to make an excellent 35mm slide
output.
Our film recorders are designed to meet the needs of artists and professional
photographers. Up to 4,096 horizontal by 2732 vertical lines of continuously variable
resolution ensure images are precisely rendered, down to shadows and color gradations.
Fine detail is authentically reproduced.
Please note that slide orders are not affected by Printing Preferences. Printing Preferences
only apply to Print orders.
We use Kodak Ektachrome 100 35mm film.
What resolution will be the best for slide?
Minimum for great quality is 1200x1800 pixels. That’s a 4x6@ 300 dpi.
What kind of image formats can you make slides from?
We can image slides from many formats such as PPT (Power Point), JPEG, BMP, TIFF,
PSD, PDF etc.
Can I send other than JPEG file via internet?
Yes or No.
TIFF, BMP, PSD are very large files, therefor it takes a lot longer to upload one image. We
will recommend to send JPEG file for quick internet transfer. You can send PPT (Power
Point) and PDF files through our powerpoint center.
What is the different between JPEG and TIFF format?
TIFF is format without condensing the data size. JPEG is the most popular international
standard format condensed with special mathematic formula to keep high photo quality.
The data size of JPEG is about 5% to 10% of original file size. For example, the data size of
4"x6" 150 dpi digital photo is 2,160K Bytes by TIFF format and 100k to 200K Bytes by JPEG
format. You cannot identify the quality difference between JPEG and TIFF on the screen or
printed picture of the size up to 8"x10". Unless you are looking for photo size 20"x30" or
bigger, we recommend to use JPEG format.
Will my camera produce a good enough file for a slide?
"YES" Just about all digital cameras these days will provide files that make great slides.
Anything above a 2 MegaPixel camera can make a great slide. For best results, use the
highest resolution, and capture the image in fine or high quality JPEG format.
Will I lose any of my image?
Most digital cameras capture images in a slightly different aspect ratio than a full frame
slide. What this means is that when you have slides made from an unedited digital camera
photo, the slide will have a small black strips on two opposite edges, like the one shown
on the left. If you want the image to fill the full mount without borders, crop the image in a 2:
3 aspect ratio. (2:3 is the same ratio as a 4x6 inch print.)
CROPPING NOTE: At checkout you will be asked to choose a cropping method.
Option 1 (auto crop) or 2 (white strips) will give us your full image. We will NOT crop any of
your image when making slides. We will shrink to fit and fill the two remaining sides with
black. Option 1 is the best to choose. In option 2 we will convert the white space into
black. Option 3 is a 2:3 crop ratio. You may use this option if you want to crop your image
(s) to fill the full slide. Once you crop, that will be the image we receive.
How do I request special instructions?
Type your request or question in the special instructions box at the time when you place
your order. You may also reply to the e-mail confirmation you receive after you place your
order.
I don't understand proportions. Will my image be cropped when it is made into a 35mm
slide?
The DigitalProPrints.com system is designed to automatically add "black" around your
image if it is not proportional to the 2x3 aspect ratio of a 35mm slide. This ensures that
your images are not cropped when making 35mm slides from digital files. However, if you
want to do your own cropping, use a photo editing software program like Adobe Photoshop
to crop your image using the 2x3 aspect ratio of a 35mm slide.
What is the standard turnaround time for orders?
Our standard slides are imaged and shipped within 24 hours.
Rush orders must be in by 10am PST for us to ship the ship it the same day, Monday
through Saturday. Any order that comes in on Sunday will be shipped on Monday.
What shipping options do I have?
Shipping and handling -- we use USPS and UPS for shipping. UPS guarantee their delivery
times, USPS does not. See pricing for more shipping information.
I am having problems uploading my digital files to digitalproprints.com. What should I
do?
If you are having trouble uploading files, please do the following:
Ensure that your files are acceptable to digitalproprints.com. Please click here to learn
about the files types that we accept. If you meet the requirements then try uploading one
file. If you have success, try uploading more.
What file types do you accept?
We also accept PowerPoint and PDF files which cannot be uploaded through our
PowerPoint upload center. You may FTP or mail us a CD. See Mail Order.
What DPI should I use?
It doesn't matter. This eliminates the need for DPI information. So, the film recorder system
ignores DPI information. The only thing that matters is the pixel resolution, which is the
multiplication product of dpi and image dimension.
Should I change the resolution in PhotoShop?
No. Increasing the image resolution will not add more detail. Decreasing the image
resolution will reduce sharpness. You may, however, want to increase resolution if you
plan on adding text to the image. That way, the text will be sharper.
Should I use antialaised text in PhotoShop?
Yes. Selecting anti-aliased text will effectively double the sharpness of your text.
Adjusting the appearance of an image
What are your file size recommendations for 35mm slides?
We recommend a minimum file size of 1200x1800 pixels when making 35mm slides from
digital files.
o Because it's proportional to the 2x3 aspect ratio of a 35mm slide.
o it's a manageable file size appropriate for online uploading
o it provides a sufficient amount of digital information to make an excellent 35mm slide
output.
Our film recorders are designed to meet the needs of artists and professional
photographers. Up to 4,096 horizontal by 2732 vertical lines of continuously variable
resolution ensure images are precisely rendered, down to shadows and color gradations.
Fine detail is authentically reproduced.
Please note that slide orders are not affected by Printing Preferences. Printing Preferences
only apply to Print orders.
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